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Glossary

Key terms in platform enforcement risk. Understand the signals PlatformPolicy surfaces before they impact your revenue. These definitions reflect enforcement patterns observed across major platforms.

Enforcement Risk
The probability that a platform will restrict or terminate account capabilities based on its interpretation of your business model or category. It evolves with policy updates and regulatory pressure — PlatformPolicy tracks it before it reaches you.

Account States & Restrictions

Risk Review
Platform-initiated examination triggered by unusual patterns, volume spikes, or disputes. May occur without notice. Often the earliest stage of enforcement.
Capability Restriction
Disabling of specific account features before a full freeze. Often the first visible sign of enforcement to the merchant.
Account Limitation
Partial restriction (common with PayPal) that limits withdrawals while allowing incoming payments.
Account Freeze
Sudden, full restriction without notice. Payments blocked, balances locked, payouts paused.

Financial Holds & Reserves

Fund Hold
Platform lock on account balance while new payments continue. Hold periods typically range from 30 to 180 days, depending on platform and risk assessment.
Rolling Reserve
Automatic withholding of 5–10% of transaction volume for 90–180 days to cover potential chargebacks.

Policy & Business Classification

Acceptable Use Policy (AUP)
Platform document explicitly listing prohibited and restricted categories. AUP updates are the most reliable leading indicator of enforcement cycles.
Policy Change
Update to terms, AUP, prohibited/restricted lists, or risk documentation. This is the primary early signal PlatformPolicy detects and delivers to your team within hours of publication.
Prohibited Business
Activity explicitly not allowed. Results in denial, closure, or immediate fund holds.
Restricted Business
Activity permitted but subject to heightened scrutiny and documentation requirements.
Gray Area
Business model close to restricted categories. Often the first to be affected when platforms expand enforcement.
High-Risk Category
Formal classification that triggers higher fees, reserves, or denial.
Merchant Category Code (MCC)
Card network classification that determines risk tier and processing conditions. Reclassification can independently trigger enforcement.

Enforcement Signals & Triggers

Early-Warning Signal
Observable indicator that enforcement action may be ahead. This is what PlatformPolicy surfaces — the signal between publication and enforcement.
Velocity Trigger
Automated flag from sudden spikes in volume or activity. Can trigger holds even when activity is legitimate.
Dispute / Chargeback
Customer challenge to a transaction. Elevated rates are a strong predictor of enforcement.
Chargeback Threshold
Maximum dispute rate before automatic enforcement triggers. Visa and Mastercard set standard thresholds at approximately 1%, with escalating consequences at higher rates.
Enforcement Timeline
Policy update → internal recalibration → soft signals → full enforcement. PlatformPolicy gives you visibility at the first stage — the policy update — before the rest of the sequence unfolds.

Systemic Risk

Derisking
Proactive offboarding of entire business categories by a platform. Affects compliant and non-compliant businesses alike.
Card Network Rules
Visa/Mastercard rules that sit above platform policies and can trigger synchronized enforcement across processors.
MATCH List (TMF)
Mastercard-maintained terminated merchant database. Placement restricts access to most processors for up to five years and may occur without direct notification to the merchant.
Platform Dependency Risk
High revenue concentration through a single platform, amplifying any enforcement impact.
Processor Diversification
Use of multiple processors to reduce single-platform exposure and maintain revenue continuity.

PlatformPolicy observes only public platform signals. It does not access payment data, customer data, or private account activity.

Enforcement is not random. It is phased, signal-driven, and increasingly automated. Understanding these terms is the first step toward seeing enforcement before it hits your business.

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